Recent Posts

Why Choose SERVPRO® for Restoration? A Consumer's Guide

3/8/2024 (Permalink)

When disaster strikes, whether it's a burst pipe flooding your basement or a fire ravaging your home, the aftermath can be overwhelming. Amidst the chaos, finding a reliable and efficient restoration service becomes paramount. In such dire situations, one name that stands out is SERVPRO®. But what makes them the preferred choice for countless consumers? Let's delve into why consumers opt for SERVPRO® when it comes to restoration services.

  1. Rapid Response: Time is of the essence in restoration scenarios. SERVPRO® understands this well and prides itself on its swift response times. Whether it's day or night, their teams are ready to spring into action, mitigating further damage and initiating the restoration process promptly.

  2. 24/7 Availability: Emergencies don't adhere to a schedule, and neither does SERVPRO®. Their round-the-clock availability ensures that help is just a call away, providing much-needed reassurance during distressing times.

  3. Expertise and Experience: With decades of experience in the restoration industry, SERVPRO has honed its expertise to perfection. Their technicians are highly trained and certified, equipped with the latest tools and techniques to handle any restoration challenge efficiently.

  4. Comprehensive Services: Whether it's water damage restoration, fire damage cleanup, mold remediation, or any other restoration need, SERVPRO® offers comprehensive services to address diverse requirements. From initial assessment to complete restoration, they've got it covered.

  5. Cutting-Edge Technology: SERVPRO® stays ahead of the curve by investing in cutting-edge technology and innovative solutions. This enables them to tackle restoration tasks with precision and effectiveness, delivering optimal results every time.

  6. Insurance Liaison: Dealing with insurance companies can be daunting, especially in the aftermath of a disaster. SERVPRO simplifies this process by liaising directly with insurance providers, facilitating a smoother claims process for their customers.

  7. Commitment to Customer Satisfaction: Beyond restoring properties, SERVPRO is dedicated to restoring peace of mind for their customers. Their commitment to exceptional customer service ensures that clients feel supported and informed throughout the restoration journey.

  8. Local Presence, National Network: While SERVPRO franchises operate locally, they benefit from the strength of a national network. This unique combination allows them to provide personalized, community-focused service while leveraging the resources of a renowned restoration brand.

In conclusion, when it comes to choosing a restoration service provider, SERVPRO® ticks all the boxes. With their unwavering commitment to quality, rapid response times, and customer-centric approach, it's no wonder why consumers consistently turn to SERVPRO® in their time of need. When disaster strikes, trust SERVPRO® to restore your property and peace of mind.

Navigating Basement Floods: A Guide to Extracting Water Safely

2/21/2024 (Permalink)

Basement floods are every homeowner's nightmare, striking unexpectedly and causing significant damage to property and belongings. Whether due to heavy rain, burst pipes, or malfunctioning appliances, dealing with a flooded basement requires swift and effective action to minimize the damage and Mitigate mold growth and structural issues. In this guide, we'll explore the steps to safely extract water from a flooded basement, ensuring a smooth recovery process.

Turn Off Electricity: Water and electricity are a dangerous combination. Before entering the flooded basement, turn off the main electrical power supply to prevent the risk of electric shock. If the electrical panel is located in the flooded area and it's not safe to reach, contact an electrician to safely shut off the power.

Inspect for Damage: Once the basement is dry, thoroughly inspect for any structural damage or signs of mold growth. Check walls, floors, and belongings for water damage, warping, or discoloration. If you notice any structural issues or extensive damage, it's best to consult with a professional contractor or water damage restoration specialist for repairs.

Dealing with a flooded basement can be a stressful and overwhelming experience, but with the right approach and precautions, you can effectively extract water and minimize damage to your home. By following these steps and prioritizing safety, you can navigate through the challenges of basement floods and restore your home to its pre-flood condition. Remember, when in doubt, don't hesitate to seek professional assistance to ensure a thorough and safe recovery process.

Commercial Services in Allentown

12/18/2023 (Permalink)

SERVPRO® of Allentown Central and Western Lehigh County is here to help with any commercial mitigation services or reconstruction. If you have a local business in Allentown, Macungie, Fogelsville, or any of the surrounding areas, our team can make it "Like it never even happened." if you face property damages. Team Doyle is available 24/7 and can provide immediate emergency services like board-ups in the case of a fire and provide drying equipment in the case of water damage or flooding. From a natural disaster to a sudden emergency, you can trust SERVPRO® with your commercial large-loss service needs. Our Disaster Recovery Team is uniquely trained to respond to your set of commercial large-loss restoration needs so you can get back to business as soon as possible. From start to finish, the SERVPRO® team will work with your office to help navigate the insurance claims process for a smoother experience. Give us a call today if your business experiences property damage or needs construction repairs!

Commercial Services in Lehigh Valley

12/7/2023 (Permalink)

SERVPRO of Allentown Central & Western Lehigh County is here to help and serve all of the Lehigh Valley, Allentown, Emmaus, East Penn, Macungie, Salisbury, Alburtis, Saucon Valley, and all of the surrounding areas! We are experts in fire damage, water damage/flooding, mold remediation/removal, construction, hvac/duct cleaning, contents cleaning, and more. If you experience property damage for your commercial business in the area, our team is faster to any size disaster and will get the job done as quickly and efficiently as possible. Even if you own a business and have never experienced property damages before, it’s always a good idea to have an Emergency Ready Plan with SERVPRO in the case of an emergency or unexpected damages. Our team can take on large loss projects and complete them in a timely manner to get your business back up and running in no time. Give us a call today if you’re looking for an office remodel for construction services or are interested in our Emergency Ready Plan to keep you and your property protected!

Fires

11/20/2023 (Permalink)

Safety is always the number one priority after a house fire. Before anything, get all of your family members and pets out of the house as quickly as possible. Fires are never a good situation and can be very stressful. Our goal at SERVPRO® is to make your experience after a fire as seamless as possible by restoring any damages, cleaning important documents or items for you, and providing reconstruction services if needed. We can make it “Like it never even happened” and are always Here to Help® you. 

  • Do not enter your home after fire damages

Always wait until the fire department gives you an “all clear” to re-enter your home after a fire. You may expose yourself to mold, fumes and particles from soot, water damage, structural issues, gas leaks, or electrical hazards in water. 

  • Call your insurance agent

If the damage is extreme to the point where your home is not liveable, most homeowners’ insurance policies cover the cost of a hotel, short-term rental, or food if your home is damaged due to a fire. You’ll also need to begin the claims process to cover home repairs and the replacement of damaged belongings.

  • Reach out to local organizations for extra support

If you do not have homeowners insurance, there are a lot of options for help after a fire. Organizations such as Salvation Army, American Red Cross, health departments, religious organizations, and state emergency offices can assist you with resources

  • Inspection and Damage Assessment

SERVPRO will send an inspector from their team to evaluate the damages of your home and determine what needs to be repaired. We will also manage your homeowners’ insurance claims process for a less stressful experience for you and get everything done as quickly as possible SERVPRO is Faster to any size disaster™ and will send help as quickly as possible.

Fire

10/26/2023 (Permalink)

Fire Damage can leave a lot of traces behind even after the flames are down and taken care off. Marks can remain on walls, floorboards, and other surfaces as the result of the extremely high temperature. There may be traces of soot, smoke, grime, and everything left behind. SERVPRO of Allentown Central and Western Lehigh County has specialized equipment to take care of these problems in no time! Our highly professional team is trained to use our dry ice blasting machine, which is able to seamlessly remove those remaining traces of soot and smoke left over your home. We assure you that your home will be “like it never even happened” by the time our team is finished. We are also available 24/7, so we can come to you as soon as disaster strikes, even if a fire occurs in the middle of the night. After the fire is put out, we can provide board up services if necessary and begin cleanup and our fire mitigation process. Our team even deals directly with your insurance company for a hassle-free process, and our contents cleaning team can remove soot or damages from any clothing, furniture, or other contents you may have that were affected by the fire as well. Give us a call at 610-776-7774 if you are facing fire damages in the Lehigh Valley area.

Signs of Water Damage

10/13/2023 (Permalink)

Water Damage can happen very unexpectedly and from a variety of sources. Severe thunderstorms and burst pipes can be two causes of water leaking through your floors or ceilings. Leaks from appliances that start out slowly can be a huge cause of a quick water buildup, and it’s always best to stop the water as soon as you find out about it. If you think you may have water damage in your home, be sure to look for the following signs before calling us at SERVPRO®. Our team prides ourselves on being faster to any sized disaster. 

On walls, look for:

  • Peeling, bubbling, or flaking paint
  • Small hairline cracks or a spiderwebbed pattern of cracks on the wall
  • Water rings that usually appear to be a light brown color
  • Mold growth in areas where walls and ceilings meet. Mold is typically found in humid areas like basements
  • Water stains that appear as dark yellow
  • Musty smells
  • Drywall that appears soft, especially if the wall is sinking in when you gently press it
  • Any discoloration that looks like running streaks

On floors, look for:

  • Buckling, where the floor appears to be separating
  • Warping, where the floor is cracked or bubbling
  • Discoloration, indicating possible mold or mildew
  • Cupping, where edges are curling upwards 
  • Crowning, where a loss of moisturize leaves the middle of the floor appearing raised up and the edges lowered
  • Musty odors and smells 

After calling SERVPRO®, we will perform a detailed inspection of water damage to your home and start the process of getting your home back to new like it never happened. Our professionals will be able to transform your home and even do reconstruction services if needed! We are here to help and make it “Like it never even happened.”

Why SERVPRO of Western Lehigh County?

9/28/2023 (Permalink)

SERVPRO® is the number one leading restoration company in the industry. We provide top-notch services with our highly trained professionals, and even our customers are raving about us! This year in 2023, franchises across the country have officially set an online review record! The SERVPRO® brand as a whole set an all-time record for the most Google reviews generated in a single month: 3,056 reviews, a 59% year-over-year increase. Out of all of those reviews, 93% were 5 star reviews about our dedicated and hardworking team. 

Besides our reviews, SERVPRO® is here to show up and get the job done efficiently and quickly. We treat all of our customers like family and are sensitive to your situation, understanding how difficult and stressful it can be on you. We educate you on our process, work with your insurance, and make your property "Like it never even happened." from whatever damage you experienced.

Our equipment is prepared for all situations, such as our dry ice blaster to remove heavy soot and stains of walls, and our air movers/dehumidifiers to dry up a basement affected by water damage. Our team is always here to help you, and we work with you to keep you as informed as possible while restoring everything as quickly as we can. Our franchise can service Allentown, the Lehigh Valley, Salisbury, Emmaus, Macungie, and the surrounding areas as well! Give us a call today. 

Storm Damage: Your Personal Items

9/28/2023 (Permalink)

When facing an unfortunate thunderstorm, snow storm, hurricane, tornado, or other natural disaster, more than just the structure of your home can be affected. Furniture, clothing, antiques, and keepsakes that hold memories make a home special. Thankfully, SERVPRO® has an entire contents cleaning department, dedicated to restoring your personal items and getting them to look brand new again before they were affected

We test your contents to see which items can be restored and what is more logical for you to restore rather than replace right away. We use several different methods of professional cleaning such as dry and wet cleaning, foam cleaning, abrasive cleaning, and immersion cleaning. Throughout these methods, we are able to restore your contents to the absolute best of our ability.

We can even coordinate the restoration of your technology such as computers, laptops, phones, tablets, and televisions. Document drying services are also available in the case of important documents like birth certificates and paperwork being dried out through air drying, freezer drying, or dehumidification. 

With SERVPRO® of Allentown & Western Lehigh County, you don’t have to worry about a thing as we restore everything for you, from your property to your contents and belongings. Give us a call today to talk with a member of our team about what we can do for you! 

Storms in Lehigh Valley

9/28/2023 (Permalink)

SERVPRO® of Allentown & Western Lehigh County is the number one choice in cleanup and restoration, especially when it comes to storm damage and unexpected storms. Whether it’s a hurricane, tornado, or winter storm, our team is always here to help 24/7 at any time of the day or night.

We can handle both residential and commercial storm cleanup and services to get your property back to "Like it never even happened." in no time. Our team is highly trained and we have all of the essential equipment to restore both your property and your contents. SERVPRO® has an easy insurance claims process and we work with you as much as possible. 

We are faster to any sized disaster and ensure you that we work as quickly and efficiently as possible to restore your commercial business or residential property. Give us a call with any storm damage today and we will be there to help in no time!