Recent Posts

Safety Tips

10/15/2021 (Permalink)

Within the past couple of months in the Lehigh Valley, we have experienced flooding. Floods can happen at anytime, and be caused from a variety of circumstances. Whether it's from all the rain we have been getting, or from an inside source in the building. SERVPRO of Allentown and Western Lehigh County wants to provide a list of safety tips for before, during, and after a flood.

Before

  • Make sure any cracks or openings to the building are sealed securely.
  • Clean out all gutters, drains, and downspouts.
  • If there is a sump pump in the building, make sure it is working properly, and have an automatic secondary backup.  Sump Pump failure is one of the biggest causes of floods in basements.
  • Create an emergency plan with a designated meeting place.

During

  • Move any valuables or items that you don't want damaged to a higher area.
  • Shut off electrical, furnace, gas and water, and disconnect appliances if safe.
  • If serious enough not only move items to raised area, but move yourself to higher ground or evacuate the building safely. 
  • Always remain calm and listen for any updates if the flooding is serious enough
  • If you are driving never drive through moving water.  Although you think you can make it, water is much stronger than you think. 

After

  • Clean, disinfect and dry every flood-contaminated room.
  • Look for signs of mold contamination.
  • Keep fans running to dry affected areas
  • Remove pooled water and damaged materials
  • Report the damage to your insurance provider and local municipality.

Hopefully these tips will help you stay safe when floods do occur. Don't forget that you can count on SERVPRO of Allentown and Western Lehigh County to be there to help with all the after affect cleanup. After the water damage, we will remove any standing water, properly drying the damaged areas and making sure no mold begins to grow.

Who cleans up a crime scene? We do!

10/1/2021 (Permalink)

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Our team are trained to safely and effectively remove hazardous biological substances and take proper procedures for removal and disposal. 

From sewage backups to crime scenes, SERVPRO of Allentown and Western Lehigh County can help you. 

Why chose SERVPRO of Allentown and Western Lehigh County? 

We provide cleanup and recovery services for many biohazard situations. These include the following:

-Sewage backups
-Crime scene residues
-Suicide/death accidents
-Homicide cleanups
-Blood cleanup
-Accident cleanup
-Hoarding scenes
-Animal waste/remains
-Chemical spills
-Tear gas cleanup
-Meth lab cleanup

We are available 24 hours a day—our highly trained technicians are standing by. Call us at 610-776-7774.

Storms

9/30/2021 (Permalink)

When you think of storms you might think of rain, however strong winds can easily knock down power lines and cause fires that can destroy homes and make life difficult. You cant always plan for when disasters will strike, but you can be prepared for what to do after your home or business has been affected by storm damage. At SERVPRO of Carbon County we want you to know that we have years of experience in cleaning up messes that a storm can leave behind. Whether your house is flooded from heavy rains or there's a hole in your roof from a tree falling down we have the equipment and expert man power for the job. We can handle all of your problems and needs quickly and thoroughly to ensure that your normal life whether at home or at your business is back up and running.

Storm Damage - Tips

9/21/2021 (Permalink)

As we experienced flooding in the past couple of weeks, you might have flooding in your home. It is important to call the professionals at SERVPRO of Allentown and Western Lehigh County to properly clean up your property. In the meantime, here are some tips to keep in mind when flooding occurs in your home.

If you are using a generator, always leave it outside of the home. As you may know, generators use gases that can be extremely dangerous to expose yourself or your family to. In addition, you do not want to leave a generator outside of an open window, as the fumes can still come into the home.

After a flood, your drinking well water may have been contaminated with waterborne pathogens. Do not drink or cook with this water if it is contaminated.

The Power of Bubbles!

9/16/2021 (Permalink)

Restoring your belongings is now faster, easier and more effective with the ultrasonic deep cleaning machine. At SERVPRO of Allentown and Western Lehigh County, we have a Morantz SM-200 Ultrasonic Cleaning Machine. 

This machine is used to clean metals, glass, rubber, ceramics, hard plastic and so much more. Now you are probably wondering...how? The answer is by using high-frequency sound waves, which are transmitted through liquid, generating microscopic bubbles to dislodge contaminants. In other words, the power of bubbles. 

Our staff is highly trained to use this machine to restore your personal belongings. 

We use this machine for the following:

  • Window Blinds
  • Contents Restoration
  • Medical
  • Electronics
  • Parts
  • Musical Instruments

We have the equipment and trained staff to help you! We can help you for your next water, fire, mold and biohazard.

Water Tips

8/12/2021 (Permalink)

Flooding can leave you feeling stressed and not knowing what to do in the moment. We have some do's and don'ts for you in the event of water due to flooding. 

Don't: 

  • Attempt to enter the flood water prematurely. 
  • Ignore standing water in the hope that it will recede on its own. 
  • Assume a dry basement is safe.

Do: 

  • Call your insurance provider immediately. 
  • Call SERVPRO of Allentown and Western Lehigh County with 24/7 emergency service, we're always here to help. 

If water occurs, it is important to call us as soon as possible. The longer the water remains in your home, the more damage it will cause. This is why we offer 24/7 emergency service and can respond quickly. 

Fire Tips

8/11/2021 (Permalink)

Did you know if you do not maintain your dryer properly, it can be a potiential fire hazard. Here are some of our tips to keep your family safe.

  • Have a professional install and repair the dryer
  • Do not use the dryer without a lint filter
  • Always clean the lint filter before/after loads
  • Clean any loose or accumulating lint in and around the drum
  • Rigid or flexible metal should be used in venting for proper use and drying for the dryer
  • If clothing takes longer than usual check the vent pipe for any possible blockages
  • Never leave a dryer left on during the night while sleeping or when away from your home

These are great tips to follow and a great way to prevent fire happening in the home.  Although it is our job to help mitigate and restore after a fire.  SERVPRO of Western Lehigh County would much rather have everyone be safe and not see someone have to deal with fire damage. 

Water Happens, SERVPRO of Western Lehigh County can help!

8/11/2021 (Permalink)

When water strikes it can affect your personal belongings One that can be a real pain to deal with is your mattress.  Before you start to take the steps to recovery you may want to decide if it is worth it.  Some things you may want to consider are the price and age.  If you have a cheaper or older mattress it may just easier to get a new one rather than restore the wet one. Depending on the material of the mattress it may be a lot more difficult to dry out cotton, foam, or rubber ones.  Mattress's with springs dry out much easier.  Finally the extent of the damage, sometimes it's just to serious and easier to get rid of the mattress. It is important to act quickly if you decide save the mattress.  Calling SERVPRO of Western Lehigh County will save you a lot of pain and struggle.  Having the proper equipment to dry out the mattress properly.  SERVPRO of Western Lehigh County will have your mattress completely dry and odor free in no time! We are here to help!

Three types of contaminated water

8/11/2021 (Permalink)

Did you know there are different types of water? 

A common water damage scenario is sewage backups. Below are the three types of contaminated water: 

Category 1:  "Clean water" 

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated immediately, the water can turn into a category 2 or category 3. 

Category 2: "Gray Water" 

Category 2 water is contaminated and could cause discomfort or illness. Be aware this water may contain bacteria and viruses

Examples include:

  • Washing machine overflow
  • Toilet overflow with some urine, but no feces
  • Dishwasher overflow

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. May contain untreated sewage, harsh chemicals, and microbes

Examples include: 

  • Flooding from rivers or streams
  • Water from beyond the toilet trap
  • Water from the toilet bowl with feces
  • Standing water that has begun to support microbial growth

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of Allentown and Western Lehigh County professionals are available 24 hours a day, 365 days a year. They are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

Commercial Space? We can help!

8/11/2021 (Permalink)

SERVPRO of Allentown and Western Lehigh County is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. SERVPRO uses EPA approved products and follows the CDC guidelines cleanup practices. If you are interested in inquiring about our services we’re here to help – 24 hours a day, seven days a week, while life gets back to normal in the communities we all call home.


The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC.


SERVPRO of Allentown and Western Lehigh County are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.


The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces.