Recent Water Damage Posts

Safety Tips

10/15/2021 (Permalink)

Within the past couple of months in the Lehigh Valley, we have experienced flooding. Floods can happen at anytime, and be caused from a variety of circumstances. Whether it's from all the rain we have been getting, or from an inside source in the building. SERVPRO of Allentown and Western Lehigh County wants to provide a list of safety tips for before, during, and after a flood.

Before

  • Make sure any cracks or openings to the building are sealed securely.
  • Clean out all gutters, drains, and downspouts.
  • If there is a sump pump in the building, make sure it is working properly, and have an automatic secondary backup.  Sump Pump failure is one of the biggest causes of floods in basements.
  • Create an emergency plan with a designated meeting place.

During

  • Move any valuables or items that you don't want damaged to a higher area.
  • Shut off electrical, furnace, gas and water, and disconnect appliances if safe.
  • If serious enough not only move items to raised area, but move yourself to higher ground or evacuate the building safely. 
  • Always remain calm and listen for any updates if the flooding is serious enough
  • If you are driving never drive through moving water.  Although you think you can make it, water is much stronger than you think. 

After

  • Clean, disinfect and dry every flood-contaminated room.
  • Look for signs of mold contamination.
  • Keep fans running to dry affected areas
  • Remove pooled water and damaged materials
  • Report the damage to your insurance provider and local municipality.

Hopefully these tips will help you stay safe when floods do occur. Don't forget that you can count on SERVPRO of Allentown and Western Lehigh County to be there to help with all the after affect cleanup. After the water damage, we will remove any standing water, properly drying the damaged areas and making sure no mold begins to grow.

Water Tips

8/12/2021 (Permalink)

Flooding can leave you feeling stressed and not knowing what to do in the moment. We have some do's and don'ts for you in the event of water due to flooding. 

Don't: 

  • Attempt to enter the flood water prematurely. 
  • Ignore standing water in the hope that it will recede on its own. 
  • Assume a dry basement is safe.

Do: 

  • Call your insurance provider immediately. 
  • Call SERVPRO of Allentown and Western Lehigh County with 24/7 emergency service, we're always here to help. 

If water occurs, it is important to call us as soon as possible. The longer the water remains in your home, the more damage it will cause. This is why we offer 24/7 emergency service and can respond quickly. 

Water Happens, SERVPRO of Western Lehigh County can help!

8/11/2021 (Permalink)

When water strikes it can affect your personal belongings One that can be a real pain to deal with is your mattress.  Before you start to take the steps to recovery you may want to decide if it is worth it.  Some things you may want to consider are the price and age.  If you have a cheaper or older mattress it may just easier to get a new one rather than restore the wet one. Depending on the material of the mattress it may be a lot more difficult to dry out cotton, foam, or rubber ones.  Mattress's with springs dry out much easier.  Finally the extent of the damage, sometimes it's just to serious and easier to get rid of the mattress. It is important to act quickly if you decide save the mattress.  Calling SERVPRO of Western Lehigh County will save you a lot of pain and struggle.  Having the proper equipment to dry out the mattress properly.  SERVPRO of Western Lehigh County will have your mattress completely dry and odor free in no time! We are here to help!

Three types of contaminated water

8/11/2021 (Permalink)

Did you know there are different types of water? 

A common water damage scenario is sewage backups. Below are the three types of contaminated water: 

Category 1:  "Clean water" 

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated immediately, the water can turn into a category 2 or category 3. 

Category 2: "Gray Water" 

Category 2 water is contaminated and could cause discomfort or illness. Be aware this water may contain bacteria and viruses

Examples include:

  • Washing machine overflow
  • Toilet overflow with some urine, but no feces
  • Dishwasher overflow

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. May contain untreated sewage, harsh chemicals, and microbes

Examples include: 

  • Flooding from rivers or streams
  • Water from beyond the toilet trap
  • Water from the toilet bowl with feces
  • Standing water that has begun to support microbial growth

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of Allentown and Western Lehigh County professionals are available 24 hours a day, 365 days a year. They are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

Are you afraid you might have water damage in your home or business?

7/28/2021 (Permalink)

Here are some signs of water damage.

  • Do you feel any unusual dips or soft spots while walking? 
  • Has there been an increase in your water bill?
  • Is there an unpleasant smell or increased humidity?
  • Do you hear sounds of water? 
  • Are you noticing dark spots?
  • Is there cracking, bubbling or flaking? 

If you observe any of these signs, it is important to take care of it immediately to avoid more damage. If you wait to respond more damage can occur costing you more to fix it. Whether you are doing the work yourself or hiring a water damage contractor, start repairing the damage as soon as possible. 

If you observe these signs, call SERVPRO of Allentown and Western Lehigh County to inspect the property. During our inspection, we will provide the customer with the next step to address the concern. We are able to use our specialized equipment to properly dry out your property. 

Water Damage? SERVPRO of Western Lehigh County can help you!

5/19/2021 (Permalink)

House with water damage House with Water Damage

Water leaks within a house or business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure. We use advanced drying equipment and techniques to ensure we get your house or business back to pre-water-damage condition. We can detect hidden moisture. 

Quick response time helps ensure that damage is contained and the restoration process begins promptly. We firmly believe that you cannot waste time when it comes to water damage. As soon as water damages occur, contact us immediately! 

Here are ours steps in the water damage process: 

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification 

Step 5: Cleaning and Repair

Step 6: Restoration

SERVPRO of Western Lehigh County will be able to identify water regardless of where it hides. We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

Call us today at 610-776-7774!

Three types of contaminated water

10/16/2020 (Permalink)

Water damage can have many sources, from loose appliance hoses to natural disasters. Regardless of the source, SERVPRO Professionals can handle any size disaster.

A common water damage scenario is sewage backups. Below are the three types of contaminated water: 

Category 1:  "Clean water" 

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated immediately, the water can turn into a category 2 or category 3. 

Category 2: "Gray Water" 

Category 2 water is contaminated and could cause discomfort or illness. Be aware this water may contain bacteria and viruses

Examples include:

  • Washing machine overflow
  • Toilet overflow with some urine, but no feces
  • Dishwasher overflow

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. May contain untreated sewage, harsh chemicals, and microbes

Examples include: 

  • Flooding from rivers or streams
  • Water from beyond the toilet trap
  • Water from the toilet bowl with feces
  • Standing water that has begun to support microbial growth

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of Western Lehigh County professionals are available 24 hours a day, 365 days a year. They are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

Learn More About Flooding

8/13/2020 (Permalink)

Even if you live in a low risk area, it's important to remember that anywhere it rains, you can experience flooding. Below are a 6 quick facts to learn more about flooding. 

Quick facts to learn more about flooding: 

1. All 50 states are subject to flash floods. No region is safe from flooding.

2. 5. Flooding is caused by heavy rains, snow melt runoffs, flash floods, or mudflows. 

3.To stay safe during a flood, go to the highest ground of floor possible. If your skin comes in contact with flood water, make sure to wash it with soap and disinfected water.

4. Floods are the most widespread natural disaster aside from wildfires.

5. In preparation for a flood, it is important to stock up on first aid items, non-perishable foods, battery operated radio for weather reports, 3 gallons of water for 3 days, extra batteries, and personal hygiene items. 

6. Flash floods can bring walls of water from 10 to 20 feet high.

Don't forget that you can count on SERVPRO of Western Lehigh County to be there to help with all the after affect cleanup. This means removing any standing water, properly drying the water damaged areas, and making sure no mold begins to grow. 

How to Classify a Water Damage

8/12/2020 (Permalink)

Classes of water losses are determined by the rate of evaporation based on the type of materials affected by water damage to your property. Determining the Class of Water is an important first step for SERVPRO of Western Lehigh County, and will determine the amount and type of equipment utilized to restore your business. There are four IICRC water damage classifications, they are as follows:

Class 1 - Slow Evaporation Rate 
Water losses that affect only part of a room or area, or losses with lower permanence/porosity materials (e.g., plywood, particle board, structural wood, vinyl composition tile or VCT, concrete). Little or no wet carpet or cushion is present. Minimum moisture is absorbed by materials, releasing moisture slowly.

Class 2 - Fast Evaporation Rate 
Water losses that affect an entire room or carpet and cushion. Water has wicked up walls 12" - 24". There is moisture remaining in structural materials (e.g., plywood, particle board, structural wood, concrete).

Class 3 - Fastest Evaporation Rate
Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion and sub-floor in the entire area are saturated.

Class 4 - Specialty Drying Situations
These consist of wet materials with very low permanence/porosity (hardwood, plaster, brick, concrete, stone, and crawlspace). Typically, there are deep pockets of saturation, which requires very low specific humidity.

Call SERVPRO of Western Lehigh County today if you experience any of these at anytime. We have all the certified equipment and staff to make sure your water damage is taken care of in no time at all.  An untreated water damage can lead to mold growth and no one wants to go down that road.  

How to Handle a Flood Before, During, and After.

8/12/2020 (Permalink)

We have been dealing with a lot of rain this summer. Which means many people will be dealing with some type of flooding issue. Floods can happen at anytime, and be caused from a variety of circumstances. Whether it's from all the rain we have been getting, or from an inside source in the building. SERVPRO of Western Lehigh County wants to provide a list of safety tips for before, during, and after a flood.

Before

  • Make sure any cracks or openings to the building are sealed securely.
  • Clean out all gutters, drains, and downspouts.
  • If there is a sump pump in the building, make sure it is working properly, and have an automatic secondary backup.  Sump Pump failure is one of the biggest causes of floods in basements.
  • Create an emergency plan with a designated meeting place

During

  • Move any valuables or items that you don't want damaged to a higher area.
  • Shut off electrical, furnace, gas and water, and disconnect appliances if safe.
  • If serious enough not only move items to raised area, but move yourself to higher ground or evacuate the building safely. 
  • Always remain calm and listen for any updates if the flooding is serious enough
  • If you are driving never drive through moving water.  Although you think you can make it, water is much stronger than you think. 

After

  • Clean, disinfect and dry every flood-contaminated room.
  • Look for signs of mold contamination.
  • Keep fans running to dry affected areas
  • Remove pooled water and damaged materials
  • Report the damage to your insurance provider and local municipality.

Hopefully these tips will help you stay safe when floods do occur. Don't forget that you can count on SERVPRO of Western Lehigh County to be there to help with all the after affect cleanup. This means removing any standing water, properly drying the water damaged areas, and making sure no mold begins to grow.

How to Handle a Water Damaged Mattress

7/29/2020 (Permalink)

Water damage can affect just about any household item.  One that can be a real pain to deal with is your mattress.  Before you start to take the steps to recovery you may want to decide if it is worth it.  Some things you may want to consider are the price and age.  If you have a cheaper or older mattress it may just easier to get a new one rather than restore the wet one. Depending on the material of the mattress it may be a lot more difficult to dry out cotton, foam, or rubber ones.  Mattress's with springs dry out much easier.  Finally the extent of the damage, sometimes it's just to serious and easier to get rid of the mattress. It is important to act quickly if you decide save the mattress.  Calling SERVPRO of Western Lehigh County will save you a lot of pain and struggle.  Having the proper equipment to dry out the mattress properly.  SERVPRO of Western Lehigh County will have your mattress completely dry and odor free in no time!

Sewage Back Up

5/20/2020 (Permalink)

If you have any type of property such as a residential home, commercial warehouse, building small or large you are bound to run into type of sewage problem. For smaller buildings and homes the actual damage may not be so large, but it can leave behind some not so pleasant smells. For the larger buildings that may be located in the city damages can come in all sizes. Especially when you are dealing with a main city sewage line. These can cause not only terrible odors, but huge cleanups as well. Whether a small or large scale backup, SERVPRO of Western Lehigh County is ready to dive in to get the waste out! Extracting whatever kind of waste is present is the first line of duty. Followed by extreme power washing to make sure no residue is left behind. If any is missed the smell with return and linger around. Finally after everything is washed and wiped down its time to get rid of that smell. Using special chemicals that are made to rid the area of the smell and keep it that way! When stuck in a sticky and smelly situation call on SERVPRO of Western Lehigh County to do the dirty work!

Floods can be a problem for you and your basement

12/13/2019 (Permalink)

Ever own a house or a business and every time there is a heavy downpour the sewage drains come overflowing?  Well that can be a major issue and cause some big problems in many ways.  SERVPRO of Western Lehigh County is the company to call when faced with this smelly situation. First and foremost it is important to get the source of the issue fixed so the problem does not keep occurring  Once the source is fixed SERVPRO of Western Lehigh County can respond to the issue with all the necessary equipment. First all the sewage water/waste will be extracted from the area.  Once this is complete a full detailed cleaning will begin on the floors,walls, and any other affected area.  This means scrubbing, washing, and spraying everything down to insure that nothing is contaminated, and all the odor is gone.  Our experts will leave the place spotless "Like it never even happened."   

Delivering Fast Reliable Water Damage Cleanup

9/10/2019 (Permalink)

SERVPRO of Western Lehigh County handles all types of damages and cleanups.  The one we see and handle the most is the water damages.  They can occur in many different ways so you never know what the cause or when it could happen. After you make the call we will ask a few questions to help our crew out before they head to the damage site.  This helps to determine how much equipment should be brought as well as how many crew members to call upon. A few other questions that will be asked will be insurance information, size of the damage, and what the source was.  Always remember to make the call to SERVPRO of Western Lehigh County ASAP.  The longer the issue goes unattended, the more it will cost you.  More item should could become ruined as well as the risk of mold growth. SERVPRO of Western Lehigh County specializes in water damage restoration—in fact, it's the cornerstone of our business.

Don't Let Water Leaks Bring Your Business Down

8/16/2019 (Permalink)

Water leaks within a business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure. SERVPRO of Western Lehigh County understands how disruptive water damages can be for a business. Water leaks can not only disrupt the facility, but also can interrupt day to day business functions, which could possibly close the business and affect revenues. Timely mitigation is key to the restoration process. Quick response time helps ensure that damage is contained and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and assists in reducing losses from business interruption due to a loss. Timely and proper water mitigation will also help keep mold from developing which could cause people to become ill! SERVPRO of Western Lehigh County will be able to identify water regardless of where it hides. We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

Always Ready For The Flood Call!

8/16/2019 (Permalink)

SERVPRO of Western Lehigh County is one call away when water damage strikes your home. A flood in your home could occur at any moment without warning! An Mother Nature is not always to blame. Most people don't inspect their pipes as often as they should, or ever at all. Wether it be they can see them or they just plain forget. Over time these pipes can start to rust and erode away. When this occurs the end result could end in leaking or worse completely broken. An that's when flooding an water damage hit your house! Here at SERVPRO of Western Lehigh County cleaning up these problems is our specialty. No matter if it was a small water damage from a dripping pipe, or two feet of water sitting in your basement. Our crew will respond to your call swiftly, an get the job done professionally. SERVPRO is equipped with all the right tools an machinery to get the water out, and dry the area out quickly. Brining down the risk of more water damage or even worse...mold! No need to worry, water and mold damage get taken care of as well! So don't let leaky or broken pipes sink your house! Call SERVPRO of Western Lehigh County to pull you out of the water. 

The Three Water Damage Categories

8/7/2019 (Permalink)

Here at SERVPRO of Society Hill we are an IICRC Certified Firm.

There are 3 Basic Categories of Water

Category 1 originates from a sanitary source and poses no substantial risk from dermal, ingestion, or inhalation exposure. However, it may not always remain clean after it comes into contact with other surfaces or materials.

Category 2 contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological).

Category 3 is grossly contaminated and may contain pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances.

We want you to be aware of the types of water damages that are out there and have comfort knowing we can take care of you.

Natural Disasters Can Strike Anywhere!

7/17/2019 (Permalink)

With all the natural disasters happening down south, it may be easy to lose track of when there is an emergency other than what you see on television. Please be aware that floods can happen anywhere at anytime. Have you checked your hot water heater lately? Could one of your pipes start leaking through the ceiling down to the first floor from the bathroom? Maybe some rainfall came through the roof? The answer is YES! Unfortunately these damages can happen to any one on any given day or night. These damages can cause a long and painful process for a home owner if not handled properly. Luckily there is SERVPRO of Western Lehigh County to the rescue. With our experienced crew members and vast majority of equipment we can make your disaster look like it never happened and have you living comfortably in your home. We are just a phone call away 24 hours a day 7 days a week.   

Faster to your Lehigh County Water Damage Event

12/12/2018 (Permalink)

SERVPRO of Western Lehigh County provides 24 hour fire and water damage restoration service in Lehigh County

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Western Lehigh County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Western Lehigh County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 610.776.7774

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Western Lehigh County

SERVPRO of Western Lehigh County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Western Lehigh County 24 Hour Emergency Water Damage Service

8/28/2018 (Permalink)

SERVPRO of Western Lehigh County provides 24 hour fire and water damage restoration service in Lehigh County.

SERVPRO of Western Lehigh County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 610.776.7774

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Western Lehigh County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Western Lehigh County

SERVPRO of Western Lehigh County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.