Recent Water Damage Posts

Navigating Basement Floods: A Guide to Extracting Water Safely

2/21/2024 (Permalink)

Basement floods are every homeowner's nightmare, striking unexpectedly and causing significant damage to property and belongings. Whether due to heavy rain, burst pipes, or malfunctioning appliances, dealing with a flooded basement requires swift and effective action to minimize the damage and Mitigate mold growth and structural issues. In this guide, we'll explore the steps to safely extract water from a flooded basement, ensuring a smooth recovery process.

Turn Off Electricity: Water and electricity are a dangerous combination. Before entering the flooded basement, turn off the main electrical power supply to prevent the risk of electric shock. If the electrical panel is located in the flooded area and it's not safe to reach, contact an electrician to safely shut off the power.

Inspect for Damage: Once the basement is dry, thoroughly inspect for any structural damage or signs of mold growth. Check walls, floors, and belongings for water damage, warping, or discoloration. If you notice any structural issues or extensive damage, it's best to consult with a professional contractor or water damage restoration specialist for repairs.

Dealing with a flooded basement can be a stressful and overwhelming experience, but with the right approach and precautions, you can effectively extract water and minimize damage to your home. By following these steps and prioritizing safety, you can navigate through the challenges of basement floods and restore your home to its pre-flood condition. Remember, when in doubt, don't hesitate to seek professional assistance to ensure a thorough and safe recovery process.

Signs of Water Damage

10/13/2023 (Permalink)

Water Damage can happen very unexpectedly and from a variety of sources. Severe thunderstorms and burst pipes can be two causes of water leaking through your floors or ceilings. Leaks from appliances that start out slowly can be a huge cause of a quick water buildup, and it’s always best to stop the water as soon as you find out about it. If you think you may have water damage in your home, be sure to look for the following signs before calling us at SERVPRO®. Our team prides ourselves on being faster to any sized disaster. 

On walls, look for:

  • Peeling, bubbling, or flaking paint
  • Small hairline cracks or a spiderwebbed pattern of cracks on the wall
  • Water rings that usually appear to be a light brown color
  • Mold growth in areas where walls and ceilings meet. Mold is typically found in humid areas like basements
  • Water stains that appear as dark yellow
  • Musty smells
  • Drywall that appears soft, especially if the wall is sinking in when you gently press it
  • Any discoloration that looks like running streaks

On floors, look for:

  • Buckling, where the floor appears to be separating
  • Warping, where the floor is cracked or bubbling
  • Discoloration, indicating possible mold or mildew
  • Cupping, where edges are curling upwards 
  • Crowning, where a loss of moisturize leaves the middle of the floor appearing raised up and the edges lowered
  • Musty odors and smells 

After calling SERVPRO®, we will perform a detailed inspection of water damage to your home and start the process of getting your home back to new like it never happened. Our professionals will be able to transform your home and even do reconstruction services if needed! We are here to help and make it “Like it never even happened.”

Water Damage Timeline: Call SERVPRO ASAP!

8/15/2023 (Permalink)

After you realize you have experienced water damage to your home whether that be a flood, broken appliance causing puddles and running water, or a burst pipe, it only takes minutes for the damage to make an impact. Calling SERVPRO at 610-776-7774 is essential to ensure that your home is back to normal in no time. The more time you wait, the more time you may experience worse damages. This is why we are available to you 24/7 and always here to help, even in the middle of the night.

Within Minutes:
Water can spread throughout your property, damaging furniture, clothing, and items in its path
Water can be absorbed into walls, floors, upholstery, and belongings
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp

Within 1-24 Hours:
Drywall can begin to swell and slowly break down
Metal surfaces can begin to tarnish.
Furniture begins to swell and crack.
A musty odor may appear from lingering water

Within 2-7 Days:
Mold and mildew can grow and spread from the untouched water
Doors, windows, and studs can warp and begin to experience severe damage
Metal will start to rust
Paint begins to blister and wood flooring will warp and swell
Biohazard contamination may happen due to the severity of the water damages

SERVPRO has immediate service beginning the minute you call our phone number. We will send a team out right away to get started if the damages are severe, and you will not have to worry about a thing as we work directly with your insurance company as well. We are leading damage restoration professionals and will make your home “like it never even happened!”

How does SERVPRO® inspect for Water Damage?

8/11/2023 (Permalink)

Water Damage can sometimes be noticeable by signs of flooding or puddles in your home. However, sometimes water can be a little tricky to see if it is trapped in walls or floorboards or you experienced mild flooding when you were not in your home. At SERVPRO®, we are thoroughly trained to inspect your commercial or residential property for all of the signs of water damage. 

  • Exterior

We typically first inspect the exterior of your property to look for standing water outside. We may check your gutters, downspouts, and drainage system to ensure that they are not clogged, backing up water, or need repair. Our team also makes sure that rainwater is being directed to flow away from your home rather than towards it.

  • Indoors

After the outdoor inspection, we will come inside and look for signs of water damage. Our professionals use moisture meters and special cameras to detect hidden water behind walls or other surfaces. We will look for any signs of warped wood or walls, mold growth or smells, any common moisture spots that could have water build-up

  • Appliances & Plumbing

Our SERVPRO team will check appliances like your dishwasher, sinks, and washing machine. HVAC Systems can also be a problem leading to water damage, so we want to make sure that is working efficiently as well. 

SERVPRO® wants to ensure that your home is water damage free before leaving the inspection. If we do detect water and your home needs assistance, we will immediately work with you to schedule our technicians and team to remove all water from your home and make it “Like it never even happened!” 

Water Damage from Water Heaters

8/11/2023 (Permalink)

A water heater is an appliance that is designed to heat cold water and, in some cases, store hot water for future use. Dishwashers, washing machines, showers, tubs, and sinks rely on water heaters to heat incoming cold water. They are usually located in your residential or commercial property in the garage or basement. If too much pressure builds in the tank, it will eventually spring a leak and burst, causing excessive flooding in the location where your heater is kept. It is a good idea to keep an eye on your water heater and get it inspected and serviced at least once a year to prevent any malfunctions with the appliance. 

SERVPRO is always here to help 24/7, even if you are having issues with flooding and water damage from a water heater in the middle of the night. As soon as you call 610-776-7774, one of our team members will answer the call and ask you questions to determine your situation. We will determine if we need to send our team out immediately, or if you have a preferred time you would like us to arrive and get to work.

We are trained to use specialized equipment to dry all of the water in your home and make it “Like it never even happened”. We are quick, efficient, and keep you informed throughout our entire communication process during your project. If items kept near the water heater are damaged, our contents cleaning team will do their best to restore everything to its original state!

Water Damage

7/27/2023 (Permalink)


Flooding can occur very unexpectedly from heavy rainfall, water not draining properly, or a pipe burst that goes unnoticed. At SERVPRO of Allentown & Western Lehigh County, we are always here to help at any time of the day, even if flooding occurs in the middle of the night and you need help as soon as possible. After calling us at 610-776-7774, here are some steps you can take before our team arrives to minimize the water damage as much as possible.

Remove excess water by mopping and blotting at the surface

Remove and prop up upholstery and curtains
Place aluminum foil or wood blocks between furniture legs and wet carpeting


Remove colored rugs from wet carpeting and gather loose items from the floor

After taking these steps, our team will take over and be able to dry the water from your home. If any contents such as furniture, clothing, or other items were damaged in the process of the flooding, our contents cleaning team will be able to restore everything for you and get it looking brand new again. We have successfully been able to restore wedding dresses, couches, children’s toys, and more. We assure you that we will make the entire process as smooth as possible by keeping in constant contact with you throughout the duration of the project.

Sump Pump 101

5/17/2023 (Permalink)

What is a Sump Pump?

“Sump Pump” A sump pump is defined as “a pump (as in a basement) to remove accumulations of liquid (such as water) from a sump pit.” These pumps can range in size and there are different types depending on the size of your basement and how likely you are to experience flooding or water damage. 

Not all basements need a sump pump, but these are some criteria when deciding if you should purchase one or not. 

It is a good idea to invest in a sump pump if: 

  • You live in a flat area, or location that sits low to the ground
  • You live in an area where snow and rain are common
  • You live in the basement of a property
  • Your property has a basement
  • Part of your property is underground
  • Your property has a history of floods
  • Your basement is continuously wet

In the event of intense storms, flooding, melting snow, or other excessive moisture, these machines work to ensure your home or business remains free of flood and storm water. As much as SERVPRO is always here to help, a sump pump is a huge advantage to hopefully not having to make that phone call to ask for help with water damage. 

What Do They Do?

Sump pumps operate by collecting water in a pit beneath the pump. When water reaches a designated point in the pit, the pump begins removing the water to a location outside the property. This process automatically occurs via a float sensor, and the pipes that carry the water away have check valves to ensure the water does not flow back into the property.

How Can SERVPRO Help If My Sump Pump Fails?

  1. Emergency Contact: After you call SERVPRO ar 610-776-7774, we will ask you questions regarding the size of the area of damage, equipment our professionals will need, any necessary information
  2. Inspection: We will provide an initial assessment of the affected area at a scheduled time that we discuss with you
  3. Water Removal: Using extraction equipment to remove water from the affected area
  4. Damaged Material Removal: Removing restorable materials such as clothing, items affected for our contents cleaning department to repair
  5. Cleaning, Sanitizing, Deodorization: Our team will use products and techniques to ensure your space is safe and properly cleaned
  6. Drying: Using equipment to remove water you cannot see that may be trapped in walls, in floorboards, etc
  7. Monitoring: Our team will routinely check on your property to ensure everything is drying correctly and adjust any equipment if necessary
  8. Repairs & Construction: From there, our reconstruction team can take over if you need any additional construction due to the damages


If you have any questions, please don’t hesitate to contact us at 610-776-7774!

Water Damage Signs

4/12/2023 (Permalink)

Water Damage that is trapped in walls can lead to problems like mold growth and damages. However, sometimes it can be hard to tell at first glance. These are some key signs to watch out for to tell if your walls have been affected by water damage.

  1. One of the first noticeable signs of possible water-damaged walls is peeling paint and wallpaper. If the inside of a wall contains excessive water, paint and wallpaper can lose their adhesion and start to come off or bubble
  2. Any stains, discoloration (typically a yellow-brown color), and warping can be major indicators of underlying water damage within and around walls
  3. Check for softened drywall. If you suspect water-damaged walls in a particular area, be sure to press against those areas and see if the wall buckles or sinks inward
  4. Visible mold growth is a sure sign of water damaged walls 
  5. Musty smells and overly damp air can be a sign that there may be water trapped in your walls as well 
  6. White stains that appear chalk-like, called efflorescence, are another sign of water moving through walls in your basement, which appear after the water’s evaporated\

If you suspect any of the above signs of water damage in your home, be sure to contact us today at 610-776-7774! We are always here to help and are available 24/7 to make your home “like it never even happened!” 

Water Damage in Allentown

10/14/2022 (Permalink)

SERVPRO of Allentown & Western Lehigh County offers property damage restoration services to both residential and commercial properties. Imagine a storm passing through causing water damage to your workplace, halting work until you clean it up. There is never a convenient time for water damage to happen. Every hour spent cleaning up the damage is an hour of lost revenue and productivity.

SERVPRO of Allentown & Western Lehigh County has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. So when an emergency situation arises at your business' property, give us a call and we'll be there fast with the help you need - 610-776-7774!

Water

8/15/2022 (Permalink)

When water damage occurs in your home or business, avoid the frustration and potential risk of handling clean up yourself. We will respond quickly with the right equipment to dry and protect your property. When water damage occurs the wrong response can cost you plenty. Why call us? We understand emergencies happen at inconvenient times, which is why we have 24-hour emergency services available! We are faster to any-sized disaster! Do you know who to call? The answer is SERVPRO of Allentown and Western Lehigh County can help you with your emergency!

Have you ever wondered how we handle frozen pipes that burst and flood your home? We remove affected drywall, baseboard and perforate the wall to properly vent the wall. We are here to help!

Signs of Water

8/12/2022 (Permalink)

Water damage isn’t always visible. There are some signs you might have water damage. These are signs to look for in your home or business. 

Mold Growth: High Moisture levels cause mold. Commonly found first seen in the seams of ceilings and floors. 

Stains: Moisture can cause discoloration on walls and ceilings. 

Peeling Paint: Wet walls cause paint and wallpaper to lose adhesion. 

Musty Smells: Trapped moisture and lack of air circulation causes unpleasant odors. 

Our Production Team has the skills and knowledge to assist you with your concerns. We have specialized equipment to properly dry your home or business. We are the property damage experts and here to help. 

If you suspect you have water damage in your home or business, call SERVPRO of Allentown and Western Lehigh County at 610-776-7774

Water Damage

8/12/2022 (Permalink)

When water damage occurs in your home or business, avoid the frustration and potential risk of handling clean up yourself. We will respond quickly with the right equipment to dry and protect your property. When water damage occurs the wrong response can cost you plenty. Why call us? We understand emergencies happen at inconvenient times, which is why we have 24-hour emergency services available! We are faster to any-sized disaster! We understand emergencies can happen in the middle of the night and we will respond.

Have you ever wondered how we handle frozen pipes that burst and flood your home? We remove affected drywall, baseboard and perforate the wall to properly vent the wall, as shown in the photo. 

Call SERVPRO of Allentown and Western Lehigh County today at 610-776-7774! We are here to help!

Water Damage

7/27/2022 (Permalink)

When water damage occurs in your home or business, avoid the frustration and potential risk of handling clean up yourself. We will respond quickly with the right equipment to dry and protect your property. When water damage occurs the wrong response can cost you plenty. Why call us? We understand emergencies happen at inconvenient times, which is why we have 24-hour emergency services available! We are faster to any-sized disaster! SERVPRO of Carbon County & Pocono Pines can help you with your emergency!

Have you ever wondered how we handle frozen pipes that burst and flood your home? We remove affected drywall, baseboard and perforate the wall to properly vent the wall, as shown in the photo. 

Call SERVPRO of Allentown and Western Lehigh County! We are here to help!

Water Damage

5/18/2022 (Permalink)

Did you know there are different categories of water? 

Category 1 water is clean water. This water is from a sanitary source. Some examples are broken supply line, appliance malfunction or bathtub/sink overflow. 

Category 2 is grey water which contains contamination and additives. Exposure is potentially harmful. Examples that cause this is sump pump failure, washing machine overflow and broken aquarium. 

Category 3 is black water. This is typically caused by sewage backup, floodwater and toilet overflow.

We are experts in water damage restoration and can help you with our 24/7 emergency service. We are faster to any size disaster and here in your community! If you need a professional, give us a call at 610-776-7774!   

Water Damage

4/13/2022 (Permalink)

With all the natural disasters happening down south, it may be easy to lose track of when there is an emergency other than what you see on television. Please be aware that floods can happen anywhere at anytime. Have you checked your hot water heater lately? Could one of your pipes start leaking through the ceiling down to the first floor from the bathroom? Maybe some rainfall came through the roof? The answer is YES! Unfortunately these damages can happen to any one on any given day or night. These damages can cause a long and painful process for a home owner if not handled properly. Luckily there is SERVPRO of Carbon County to the rescue. With our experienced crew members and vast majority of equipment we can make your disaster look "Like it never even happened," and have you living comfortably in your home. We are just a phone call away 24 hours a day 7 days a week.   

Safety Tips

10/15/2021 (Permalink)

Within the past couple of months in the Lehigh Valley, we have experienced flooding. Floods can happen at anytime, and be caused from a variety of circumstances. Whether it's from all the rain we have been getting, or from an inside source in the building. SERVPRO of Allentown and Western Lehigh County wants to provide a list of safety tips for before, during, and after a flood.

Before

  • Make sure any cracks or openings to the building are sealed securely.
  • Clean out all gutters, drains, and downspouts.
  • If there is a sump pump in the building, make sure it is working properly, and have an automatic secondary backup.  Sump Pump failure is one of the biggest causes of floods in basements.
  • Create an emergency plan with a designated meeting place.

During

  • Move any valuables or items that you don't want damaged to a higher area.
  • Shut off electrical, furnace, gas and water, and disconnect appliances if safe.
  • If serious enough not only move items to raised area, but move yourself to higher ground or evacuate the building safely. 
  • Always remain calm and listen for any updates if the flooding is serious enough
  • If you are driving never drive through moving water.  Although you think you can make it, water is much stronger than you think. 

After

  • Clean, disinfect and dry every flood-contaminated room.
  • Look for signs of mold contamination.
  • Keep fans running to dry affected areas
  • Remove pooled water and damaged materials
  • Report the damage to your insurance provider and local municipality.

Hopefully these tips will help you stay safe when floods do occur. Don't forget that you can count on SERVPRO of Allentown and Western Lehigh County to be there to help with all the after affect cleanup. After the water damage, we will remove any standing water, properly drying the damaged areas and making sure no mold begins to grow.

Water Tips

8/12/2021 (Permalink)

Flooding can leave you feeling stressed and not knowing what to do in the moment. We have some do's and don'ts for you in the event of water due to flooding. 

Don't: 

  • Attempt to enter the flood water prematurely. 
  • Ignore standing water in the hope that it will recede on its own. 
  • Assume a dry basement is safe.

Do: 

  • Call your insurance provider immediately. 
  • Call SERVPRO of Allentown and Western Lehigh County with 24/7 emergency service, we're always here to help. 

If water occurs, it is important to call us as soon as possible. The longer the water remains in your home, the more damage it will cause. This is why we offer 24/7 emergency service and can respond quickly. 

Water Happens, SERVPRO of Western Lehigh County can help!

8/11/2021 (Permalink)

When water strikes it can affect your personal belongings One that can be a real pain to deal with is your mattress.  Before you start to take the steps to recovery you may want to decide if it is worth it.  Some things you may want to consider are the price and age.  If you have a cheaper or older mattress it may just easier to get a new one rather than restore the wet one. Depending on the material of the mattress it may be a lot more difficult to dry out cotton, foam, or rubber ones.  Mattress's with springs dry out much easier.  Finally the extent of the damage, sometimes it's just to serious and easier to get rid of the mattress. It is important to act quickly if you decide save the mattress.  Calling SERVPRO of Western Lehigh County will save you a lot of pain and struggle.  Having the proper equipment to dry out the mattress properly.  SERVPRO of Western Lehigh County will have your mattress completely dry and odor free in no time! We are here to help!

Three types of contaminated water

8/11/2021 (Permalink)

Did you know there are different types of water? 

A common water damage scenario is sewage backups. Below are the three types of contaminated water: 

Category 1:  "Clean water" 

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated immediately, the water can turn into a category 2 or category 3. 

Category 2: "Gray Water" 

Category 2 water is contaminated and could cause discomfort or illness. Be aware this water may contain bacteria and viruses

Examples include:

  • Washing machine overflow
  • Toilet overflow with some urine, but no feces
  • Dishwasher overflow

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. May contain untreated sewage, harsh chemicals, and microbes

Examples include: 

  • Flooding from rivers or streams
  • Water from beyond the toilet trap
  • Water from the toilet bowl with feces
  • Standing water that has begun to support microbial growth

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of Allentown and Western Lehigh County professionals are available 24 hours a day, 365 days a year. They are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

Are you afraid you might have water damage in your home or business?

7/28/2021 (Permalink)

Here are some signs of water damage.

  • Do you feel any unusual dips or soft spots while walking? 
  • Has there been an increase in your water bill?
  • Is there an unpleasant smell or increased humidity?
  • Do you hear sounds of water? 
  • Are you noticing dark spots?
  • Is there cracking, bubbling or flaking? 

If you observe any of these signs, it is important to take care of it immediately to avoid more damage. If you wait to respond more damage can occur costing you more to fix it. Whether you are doing the work yourself or hiring a water damage contractor, start repairing the damage as soon as possible. 

If you observe these signs, call SERVPRO of Allentown and Western Lehigh County to inspect the property. During our inspection, we will provide the customer with the next step to address the concern. We are able to use our specialized equipment to properly dry out your property. 

Water Damage? SERVPRO of Western Lehigh County can help you!

5/19/2021 (Permalink)

House with water damage House with Water Damage

Water leaks within a house or business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure. We use advanced drying equipment and techniques to ensure we get your house or business back to pre-water-damage condition. We can detect hidden moisture. 

Quick response time helps ensure that damage is contained and the restoration process begins promptly. We firmly believe that you cannot waste time when it comes to water damage. As soon as water damages occur, contact us immediately! 

Here are ours steps in the water damage process: 

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification 

Step 5: Cleaning and Repair

Step 6: Restoration

SERVPRO of Western Lehigh County will be able to identify water regardless of where it hides. We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

Call us today at 610-776-7774!

Three types of contaminated water

10/16/2020 (Permalink)

Water damage can have many sources, from loose appliance hoses to natural disasters. Regardless of the source, SERVPRO Professionals can handle any size disaster.

A common water damage scenario is sewage backups. Below are the three types of contaminated water: 

Category 1:  "Clean water" 

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated immediately, the water can turn into a category 2 or category 3. 

Category 2: "Gray Water" 

Category 2 water is contaminated and could cause discomfort or illness. Be aware this water may contain bacteria and viruses

Examples include:

  • Washing machine overflow
  • Toilet overflow with some urine, but no feces
  • Dishwasher overflow

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. May contain untreated sewage, harsh chemicals, and microbes

Examples include: 

  • Flooding from rivers or streams
  • Water from beyond the toilet trap
  • Water from the toilet bowl with feces
  • Standing water that has begun to support microbial growth

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of Western Lehigh County professionals are available 24 hours a day, 365 days a year. They are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

Learn More About Flooding

8/13/2020 (Permalink)

Even if you live in a low risk area, it's important to remember that anywhere it rains, you can experience flooding. Below are a 6 quick facts to learn more about flooding. 

Quick facts to learn more about flooding: 

1. All 50 states are subject to flash floods. No region is safe from flooding.

2. 5. Flooding is caused by heavy rains, snow melt runoffs, flash floods, or mudflows. 

3.To stay safe during a flood, go to the highest ground of floor possible. If your skin comes in contact with flood water, make sure to wash it with soap and disinfected water.

4. Floods are the most widespread natural disaster aside from wildfires.

5. In preparation for a flood, it is important to stock up on first aid items, non-perishable foods, battery operated radio for weather reports, 3 gallons of water for 3 days, extra batteries, and personal hygiene items. 

6. Flash floods can bring walls of water from 10 to 20 feet high.

Don't forget that you can count on SERVPRO of Western Lehigh County to be there to help with all the after affect cleanup. This means removing any standing water, properly drying the water damaged areas, and making sure no mold begins to grow. 

How to Classify a Water Damage

8/12/2020 (Permalink)

Classes of water losses are determined by the rate of evaporation based on the type of materials affected by water damage to your property. Determining the Class of Water is an important first step for SERVPRO of Western Lehigh County, and will determine the amount and type of equipment utilized to restore your business. There are four IICRC water damage classifications, they are as follows:

Class 1 - Slow Evaporation Rate 
Water losses that affect only part of a room or area, or losses with lower permanence/porosity materials (e.g., plywood, particle board, structural wood, vinyl composition tile or VCT, concrete). Little or no wet carpet or cushion is present. Minimum moisture is absorbed by materials, releasing moisture slowly.

Class 2 - Fast Evaporation Rate 
Water losses that affect an entire room or carpet and cushion. Water has wicked up walls 12" - 24". There is moisture remaining in structural materials (e.g., plywood, particle board, structural wood, concrete).

Class 3 - Fastest Evaporation Rate
Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion and sub-floor in the entire area are saturated.

Class 4 - Specialty Drying Situations
These consist of wet materials with very low permanence/porosity (hardwood, plaster, brick, concrete, stone, and crawlspace). Typically, there are deep pockets of saturation, which requires very low specific humidity.

Call SERVPRO of Western Lehigh County today if you experience any of these at anytime. We have all the certified equipment and staff to make sure your water damage is taken care of in no time at all.  An untreated water damage can lead to mold growth and no one wants to go down that road.  

How to Handle a Flood Before, During, and After.

8/12/2020 (Permalink)

We have been dealing with a lot of rain this summer. Which means many people will be dealing with some type of flooding issue. Floods can happen at anytime, and be caused from a variety of circumstances. Whether it's from all the rain we have been getting, or from an inside source in the building. SERVPRO of Western Lehigh County wants to provide a list of safety tips for before, during, and after a flood.

Before

  • Make sure any cracks or openings to the building are sealed securely.
  • Clean out all gutters, drains, and downspouts.
  • If there is a sump pump in the building, make sure it is working properly, and have an automatic secondary backup.  Sump Pump failure is one of the biggest causes of floods in basements.
  • Create an emergency plan with a designated meeting place

During

  • Move any valuables or items that you don't want damaged to a higher area.
  • Shut off electrical, furnace, gas and water, and disconnect appliances if safe.
  • If serious enough not only move items to raised area, but move yourself to higher ground or evacuate the building safely. 
  • Always remain calm and listen for any updates if the flooding is serious enough
  • If you are driving never drive through moving water.  Although you think you can make it, water is much stronger than you think. 

After

  • Clean, disinfect and dry every flood-contaminated room.
  • Look for signs of mold contamination.
  • Keep fans running to dry affected areas
  • Remove pooled water and damaged materials
  • Report the damage to your insurance provider and local municipality.

Hopefully these tips will help you stay safe when floods do occur. Don't forget that you can count on SERVPRO of Western Lehigh County to be there to help with all the after affect cleanup. This means removing any standing water, properly drying the water damaged areas, and making sure no mold begins to grow.

How to Handle a Water Damaged Mattress

7/29/2020 (Permalink)

Water damage can affect just about any household item.  One that can be a real pain to deal with is your mattress.  Before you start to take the steps to recovery you may want to decide if it is worth it.  Some things you may want to consider are the price and age.  If you have a cheaper or older mattress it may just easier to get a new one rather than restore the wet one. Depending on the material of the mattress it may be a lot more difficult to dry out cotton, foam, or rubber ones.  Mattress's with springs dry out much easier.  Finally the extent of the damage, sometimes it's just to serious and easier to get rid of the mattress. It is important to act quickly if you decide save the mattress.  Calling SERVPRO of Western Lehigh County will save you a lot of pain and struggle.  Having the proper equipment to dry out the mattress properly.  SERVPRO of Western Lehigh County will have your mattress completely dry and odor free in no time!

Sewage Back Up

5/20/2020 (Permalink)

If you have any type of property such as a residential home, commercial warehouse, building small or large you are bound to run into type of sewage problem. For smaller buildings and homes the actual damage may not be so large, but it can leave behind some not so pleasant smells. For the larger buildings that may be located in the city damages can come in all sizes. Especially when you are dealing with a main city sewage line. These can cause not only terrible odors, but huge cleanups as well. Whether a small or large scale backup, SERVPRO of Western Lehigh County is ready to dive in to get the waste out! Extracting whatever kind of waste is present is the first line of duty. Followed by extreme power washing to make sure no residue is left behind. If any is missed the smell with return and linger around. Finally after everything is washed and wiped down its time to get rid of that smell. Using special chemicals that are made to rid the area of the smell and keep it that way! When stuck in a sticky and smelly situation call on SERVPRO of Western Lehigh County to do the dirty work!

Floods can be a problem for you and your basement

12/13/2019 (Permalink)

Ever own a house or a business and every time there is a heavy downpour the sewage drains come overflowing?  Well that can be a major issue and cause some big problems in many ways.  SERVPRO of Western Lehigh County is the company to call when faced with this smelly situation. First and foremost it is important to get the source of the issue fixed so the problem does not keep occurring  Once the source is fixed SERVPRO of Western Lehigh County can respond to the issue with all the necessary equipment. First all the sewage water/waste will be extracted from the area.  Once this is complete a full detailed cleaning will begin on the floors,walls, and any other affected area.  This means scrubbing, washing, and spraying everything down to insure that nothing is contaminated, and all the odor is gone.  Our experts will leave the place spotless "Like it never even happened."   

Delivering Fast Reliable Water Damage Cleanup

9/10/2019 (Permalink)

SERVPRO of Western Lehigh County handles all types of damages and cleanups.  The one we see and handle the most is the water damages.  They can occur in many different ways so you never know what the cause or when it could happen. After you make the call we will ask a few questions to help our crew out before they head to the damage site.  This helps to determine how much equipment should be brought as well as how many crew members to call upon. A few other questions that will be asked will be insurance information, size of the damage, and what the source was.  Always remember to make the call to SERVPRO of Western Lehigh County ASAP.  The longer the issue goes unattended, the more it will cost you.  More item should could become ruined as well as the risk of mold growth. SERVPRO of Western Lehigh County specializes in water damage restoration—in fact, it's the cornerstone of our business.

Don't Let Water Leaks Bring Your Business Down

8/16/2019 (Permalink)

Water leaks within a business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure. SERVPRO of Western Lehigh County understands how disruptive water damages can be for a business. Water leaks can not only disrupt the facility, but also can interrupt day to day business functions, which could possibly close the business and affect revenues. Timely mitigation is key to the restoration process. Quick response time helps ensure that damage is contained and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and assists in reducing losses from business interruption due to a loss. Timely and proper water mitigation will also help keep mold from developing which could cause people to become ill! SERVPRO of Western Lehigh County will be able to identify water regardless of where it hides. We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

Always Ready For The Flood Call!

8/16/2019 (Permalink)

SERVPRO of Western Lehigh County is one call away when water damage strikes your home. A flood in your home could occur at any moment without warning! An Mother Nature is not always to blame. Most people don't inspect their pipes as often as they should, or ever at all. Wether it be they can see them or they just plain forget. Over time these pipes can start to rust and erode away. When this occurs the end result could end in leaking or worse completely broken. An that's when flooding an water damage hit your house! Here at SERVPRO of Western Lehigh County cleaning up these problems is our specialty. No matter if it was a small water damage from a dripping pipe, or two feet of water sitting in your basement. Our crew will respond to your call swiftly, an get the job done professionally. SERVPRO is equipped with all the right tools an machinery to get the water out, and dry the area out quickly. Brining down the risk of more water damage or even worse...mold! No need to worry, water and mold damage get taken care of as well! So don't let leaky or broken pipes sink your house! Call SERVPRO of Western Lehigh County to pull you out of the water. 

The Three Water Damage Categories

8/7/2019 (Permalink)

Here at SERVPRO of Society Hill we are an IICRC Certified Firm.

There are 3 Basic Categories of Water

Category 1 originates from a sanitary source and poses no substantial risk from dermal, ingestion, or inhalation exposure. However, it may not always remain clean after it comes into contact with other surfaces or materials.

Category 2 contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological).

Category 3 is grossly contaminated and may contain pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances.

We want you to be aware of the types of water damages that are out there and have comfort knowing we can take care of you.

Natural Disasters Can Strike Anywhere!

7/17/2019 (Permalink)

With all the natural disasters happening down south, it may be easy to lose track of when there is an emergency other than what you see on television. Please be aware that floods can happen anywhere at anytime. Have you checked your hot water heater lately? Could one of your pipes start leaking through the ceiling down to the first floor from the bathroom? Maybe some rainfall came through the roof? The answer is YES! Unfortunately these damages can happen to any one on any given day or night. These damages can cause a long and painful process for a home owner if not handled properly. Luckily there is SERVPRO of Western Lehigh County to the rescue. With our experienced crew members and vast majority of equipment we can make your disaster look like it never happened and have you living comfortably in your home. We are just a phone call away 24 hours a day 7 days a week.   

Faster to your Lehigh County Water Damage Event

12/12/2018 (Permalink)

SERVPRO of Western Lehigh County provides 24 hour fire and water damage restoration service in Lehigh County

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Western Lehigh County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Western Lehigh County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 610.776.7774

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Western Lehigh County

SERVPRO of Western Lehigh County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Western Lehigh County 24 Hour Emergency Water Damage Service

8/28/2018 (Permalink)

SERVPRO of Western Lehigh County provides 24 hour fire and water damage restoration service in Lehigh County.

SERVPRO of Western Lehigh County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 610.776.7774

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Western Lehigh County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Western Lehigh County

SERVPRO of Western Lehigh County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.