Recent Posts

How do you prepare for when disaster strikes?

10/27/2020 (Permalink)

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. 

Sourced from, below are 4 things to do before a disaster strikes:

1. Learn Evacuation routes: Be sure to contact your local officials and find out how you should get out of your area if you need to.

2. Have a family emergency plan: it down and talk about the emergencies that are most likely to happen in your area. Determine how your family will react in each situation.

3. Assemble an emergency kit: In a tote or other easy-to-carry bag, store copies of important documents such as birth certificates, photo identification, medical cards, cash and extra checks, spare keys, an extra supply of prescription medications, a three-day supply of water and non-perishable food (don't forget pet food), a first-aide kit a flashlight, matches, blankets, and changes of clothing.

4.Keep your gas tank filled: Since you will likely need your automobile to evacuate your area, it is a good rule of thumb to always refill your gas tank when it dips below half.

How to recover after a fire damage

10/23/2020 (Permalink)

If you are dealing with fire damage from any commercial or residential building fires, the experienced team at SERVPRO of Western Lehigh County is ready to respond. Since we are locally owned and operated, we are prepared for damage from any fire in the Lehigh County and the surrounding areas, and are able to respond quickly. Immediate action and a fast response can limit damage, prevent further damage and reduce restoration costs. 

Sourced from, below are 4 steps you should take immediately after a home fire. 

1. Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection. 

2. Let friends and family know you’re safe.

3. People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.

4. Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter.

As fire and water damage specialists, our business is built upon fire and water restoration expertise. We have the knowledge and the specialized equipment to get your property back to pre-fire condition.

Have any questions? Call us today - 610 776 7774

Three types of contaminated water

10/16/2020 (Permalink)

Water damage can have many sources, from loose appliance hoses to natural disasters. Regardless of the source, SERVPRO Professionals can handle any size disaster.

A common water damage scenario is sewage backups. Below are the three types of contaminated water: 

Category 1:  "Clean water" 

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated immediately, the water can turn into a category 2 or category 3. 

Category 2: "Gray Water" 

Category 2 water is contaminated and could cause discomfort or illness. Be aware this water may contain bacteria and viruses

Examples include:

  • Washing machine overflow
  • Toilet overflow with some urine, but no feces
  • Dishwasher overflow

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. May contain untreated sewage, harsh chemicals, and microbes

Examples include: 

  • Flooding from rivers or streams
  • Water from beyond the toilet trap
  • Water from the toilet bowl with feces
  • Standing water that has begun to support microbial growth

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of Western Lehigh County professionals are available 24 hours a day, 365 days a year. They are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

Our unique 3 C's

10/2/2020 (Permalink)

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.

  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.

  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Your local SERVPRO Professional will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

Keeping Your Property Safe During The Winter

9/22/2020 (Permalink)

Cold weather can have a huge impact on your home or business if you are not prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow all can cause serious property damage. While you can't control the weather, you can take steps to be prepared, and help take the sting out of winter weather. Check your property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow can cause damage to the property and potentially cause personal injury.  Inspect property, especially walkways and parking lots for proper drainage to alleviate flood hazard potential.  Ask SERVPRO of Western Lehigh County about completing an Emergency Ready Profile (ERP) for your business. The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.

How An ERP Can Save Your Property

9/16/2020 (Permalink)

What is an ERP you ask, well it stands for Emergency Ready Profiles.  These are very beneficial to property manager and building engineers in large commercial buildings.  Having a ready plan in place can save your business and building. A trained SERVPRO of Western Lehigh County staff member will walk through the building with you, and fill out all the information needed.  After completion all you have to do is download an App on your phone or tablet, and you will have all the information one click away.  Paper versions are also available.  These ERP's come in handy when an emergency occurs and someone may not be familiar with the building, and needs important information.  It also helps out our SERVPRO of Western Lehigh County crew members when going into an unfamiliar building. Providing them all the information they need to get the job done correctly. Changes and updates can always be made by anyone with access through the App whenever they may be needed.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.  We have had the damage, and cost significantly dropped from ERP's being available to a building. Just remember this is all done at no charge to you or your building, and is super helpful!

Learn More About Flooding

8/13/2020 (Permalink)

Even if you live in a low risk area, it's important to remember that anywhere it rains, you can experience flooding. Below are a 6 quick facts to learn more about flooding. 

Quick facts to learn more about flooding: 

1. All 50 states are subject to flash floods. No region is safe from flooding.

2. 5. Flooding is caused by heavy rains, snow melt runoffs, flash floods, or mudflows. 

3.To stay safe during a flood, go to the highest ground of floor possible. If your skin comes in contact with flood water, make sure to wash it with soap and disinfected water.

4. Floods are the most widespread natural disaster aside from wildfires.

5. In preparation for a flood, it is important to stock up on first aid items, non-perishable foods, battery operated radio for weather reports, 3 gallons of water for 3 days, extra batteries, and personal hygiene items. 

6. Flash floods can bring walls of water from 10 to 20 feet high.

Don't forget that you can count on SERVPRO of Western Lehigh County to be there to help with all the after affect cleanup. This means removing any standing water, properly drying the water damaged areas, and making sure no mold begins to grow. 

How to Identify Mold in Your Commercial Property & How SERVPRO Can Help

8/12/2020 (Permalink)

There are many different types of mold.  A common one that can be growing inside your commercial business is known as Botrytis mold, also known as gray mold.  It can be found almost anywhere that plants are being grown including inside your business. It can spread easily through wind and water, and grow on a variety of surfaces.  It first appears as a white fuzzy color rapidly turning to gray, and sometimes even brown.  Like most molds Botrytis thrives in moisture and attacks the weak part of a plant and spreads to the healthy areas.  Some frequent household foods that are affected are strawberries, grapes, lettuce, onions, and cabbage.  Botrytis mold is highly allergenic.  Because of all these issue, it is very important for this mold to be removed right away.  At first sight any infected plant must be removed and disposed of to stop any further growth.  To make sure your home is completely mold free contacting SERVPRO of Western Lehigh county is a smart decision.  We can have one of our trained professionals out to your building to run air quality tests, and identify any mold issue that you may be dealing with.  Once this is done if there is any mold that is found our team at SERVPRO of Western Lehigh County will be ready to remove and treat the affected area.  Keeping your building mold free is the way to be!

Fire Safety Tips for Your Household Dryer

8/12/2020 (Permalink)

At SERVPRO of Western Lehigh County we care about your safety of you and your family. Dryer safety is important to know.  Not maintaining a dryer properly can result in a potential fire hazard. Here are some tips to keep your dryer safe from any potential fire, and keep your family safe.  

  • Have a professional install and repair the dryer
  • Do not use the dryer without a lint filter
  • Always clean the lint filter before/after loads
  • Clean any loose or accumulating lint in and around the drum
  • Rigid or flexible metal should be used in venting for proper use and drying for the dryer
  • If clothing takes longer than usual check the vent pipe for any possible blockages
  • Never leave a dryer left on during the night while sleeping or when away from your home

These are great tips to follow and a great way to prevent fire happening in the home.  Although it is our job to help mitigate and restore after a fire.  SERVPRO of Western Lehigh County would much rather have everyone be safe and not see someone have to deal with fire damage. 

How to Classify a Water Damage

8/12/2020 (Permalink)

Classes of water losses are determined by the rate of evaporation based on the type of materials affected by water damage to your property. Determining the Class of Water is an important first step for SERVPRO of Western Lehigh County, and will determine the amount and type of equipment utilized to restore your business. There are four IICRC water damage classifications, they are as follows:

Class 1 - Slow Evaporation Rate 
Water losses that affect only part of a room or area, or losses with lower permanence/porosity materials (e.g., plywood, particle board, structural wood, vinyl composition tile or VCT, concrete). Little or no wet carpet or cushion is present. Minimum moisture is absorbed by materials, releasing moisture slowly.

Class 2 - Fast Evaporation Rate 
Water losses that affect an entire room or carpet and cushion. Water has wicked up walls 12" - 24". There is moisture remaining in structural materials (e.g., plywood, particle board, structural wood, concrete).

Class 3 - Fastest Evaporation Rate
Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion and sub-floor in the entire area are saturated.

Class 4 - Specialty Drying Situations
These consist of wet materials with very low permanence/porosity (hardwood, plaster, brick, concrete, stone, and crawlspace). Typically, there are deep pockets of saturation, which requires very low specific humidity.

Call SERVPRO of Western Lehigh County today if you experience any of these at anytime. We have all the certified equipment and staff to make sure your water damage is taken care of in no time at all.  An untreated water damage can lead to mold growth and no one wants to go down that road.